A review of 2015 and what’s to come in 2016.
In our 2013 newsletter, I talked about leadership and how involved our brokers and I had become in leadership roles across the industry and also how the CCIM Institute had recognized John Lauriello’s contributions with an endowed scholarship. In 2014, I talked about the implementation of our training program for new brokers and what an impact it had not just on the new brokers but on the veterans who administered the program.
Looking back now, 2015 seems like the year we hit the ‘reset button’ in our property management department. After more than a year of work, we are wrapping up a complete overhaul of our Skyline Property Management software and the accompanying database. This included a completely new software system and abstracting of every lease in the portfolio. The new system gives us much faster access to information and new metrics that will help improve the service to our clients.
In 2016, we will be working on integrating several new system capabilities into our property management process and we are looking to add more technology to our accounting department. I would like to thank our property management staff for all their hard work including several nights and weekends spent working with the vendor to get this massive project completed.
We also completed some minor building renovations this year, bringing our accounting department and property managers up to the eighth floor here in the Title Building. Getting everyone on two contiguous floors is already paying dividends in terms of communication and teamwork. Our Retail, Property Management and Accounting groups occupy the eighth floor, while Reception, Office and Industrial groups occupy the ninth floor. This historic building continues to serve us well and we are very proud to remain downtown to witness yet another renaissance for Birmingham.
2015 was another successful year in leadership roles for our brokers serving industry organizations; CCIM, SIOR, BCRC, RBN, IREM and ICSC all had Southpace brokers
and property managers serving in leadership positions. As the 2016 President of the Alabama CCIM Chapter, I am looking forward to making connections with CCIMs in markets like Mobile, Montgomery and Huntsville while leading the nation’s top CCIM
My role on the Retail Brokers Network (RBN) Executive Committee has been invaluable, giving me exposure to principals in the top CRE firms around the country. RBN is officially a referral network, but has proven to be even more valuable as an information exchange. Networking in leadership roles like this gives us access to resources that put us ahead of our competitors. The extra time, money and effort that goes into these commitments pays off when done consistently over time, and Southpace has a legacy of industry leadership.
Those new brokers who we trained in 2014 are coming into their own and helped make 2015 one of our best years ever. As business continues to grow we will add another wave of young talent to help us maintain the level of service Southpace clients have come to expect for the past 30+ years.
Bryan Holt, CCIM is a Principal at Southpace Properties